Customer Document 05
Digital Lending Platform Partner Disclosure
This disclosure explains the role of our digital lending platform partner and confirms that all lending decisions, disbursement and regulatory responsibility remain solely with Shree Krishna Beopar Private Limited.
Contents
1.The Partnership
Shree Krishna Beopar Private Limited ("SKBPL") has partnered with Chrishan Technologies Solutions Private Limited to facilitate the digital onboarding and servicing of loan applicants through a digital lending platform.
2.Role of the Loan Service Provider
Chrishan Technologies Solutions Private Limited acts solely as a Loan Service Provider (LSP) and is responsible for providing the technology platform and related operational support services for the digital lending application.
3.Responsibilities of the Lender
Shree Krishna Beopar Private Limited remains the sole lender and is exclusively responsible for:
- Customer onboarding and loan processing;
- Credit appraisal and underwriting;
- Loan approval or rejection;
- Loan disbursement;
- Loan servicing and recovery activities; and
- Compliance with all applicable regulations issued by the Reserve Bank of India (RBI).
4.Lending Decisions
The Loan Service Provider does not independently make any lending decisions, sanction loans, or disburse funds.
AssuranceAll lending decisions are made solely by Shree Krishna Beopar Private Limited in accordance with its internal credit policies and applicable RBI regulations.
5.Customer Support
For any queries, grievances, or assistance regarding loan applications or loan accounts, please contact:
Customer SupportShree Krishna Beopar Private Limited
Emailsupport@skbpl.in
Address2nd Floor, Lodha Suprems, Plot No. F-4 & F-4/1, Road No. 22, Wagle Estate, Thane-West, 400604, India
6.Complaints & Escalation
Customers may also submit complaints through the Reserve Bank of India Complaint Management System (RBI CMS) or report unauthorized digital lending applications through the RBI Sachet Portal, where applicable.